Terms of service

The service

FirstTake lets hiring teams send candidates one-way interviews: each question appears once, is answered on video or in writing within a time limit, and can’t be retaken. Teams then review and rate the answers.

FirstTake is in early access. Features may change, and we may add paid plans; we’ll tell hiring teams before anything they use starts costing money.

Hiring team accounts

• Only people a team’s admin has invited can sign in. Keep access to your email and Google account secure, since that’s how you sign in.
• Admins are responsible for who they invite and what role they give them.
• Tell us straight away at support@firsttake.work if you think someone has accessed your account without permission.

Hiring teams’ responsibilities

• Use FirstTake only for genuine recruiting.
• Tell candidates that their answers will be recorded and reviewed, and get any consent the law requires where you and they are.
• Follow the employment, anti-discrimination and data protection laws that apply to your hiring.
• Only invite candidates, and add their details, if you’re allowed to.
• Delete candidates’ recordings when you no longer need them.

The AI reviewer

Workspaces can switch on an optional AI reviewer that scores transcripts of video answers against criteria the team writes. Its scores are advisory and can be wrong: a person on your team must review every answer and make every decision. You’re responsible for using it lawfully where you and your candidates are, including any notices, consents, bias audits or alternatives that laws on AI in hiring require (for example in the EU, New York City or Illinois). Don’t write criteria about protected characteristics such as age, gender, ethnicity, disability or accent.

Candidates

Your interview link is private: please don’t share it. Answer honestly and in your own words. Recordings and answers go to the company that invited you; they decide about your application, not FirstTake. Starting an interview means you agree to these terms. Every interview says before you start that the team may use AI to help review video answers, with more detail when it’s switched on; its score is only a second opinion for the team.

Acceptable use

Don’t use FirstTake to break the law, harass anyone, upload harmful or illegal content, try to get into accounts or data that aren’t yours, or disrupt the service. We may suspend access that breaks these rules.

Your content

Hiring teams own the questions they write and their notes. Candidates’ answers belong to the candidates, and are shared with the hiring team that invited them. You give FirstTake permission to store, process and display this content only as needed to run the service for you.

Availability and liability

We work to keep FirstTake running and your data safe, but the service is provided “as is”, without guarantees that it will always be available or error-free. As far as the law allows, FirstTake isn’t liable for indirect losses, lost profits or lost data, and our total liability is limited to what you paid us in the 12 months before the claim (during free early access, nothing).

Ending use

You can stop using FirstTake at any time and ask us to delete your data. We may suspend or end access that breaks these terms, and we’ll give reasonable notice before shutting the service down.

Changes

We may update these terms. We’ll change the date at the top, and tell hiring teams about significant changes before they apply.